Return Policy

US / Canada Direct Business Commercial Return Policy

We gladly accept products for return that meet the requirements below. To initiate a return, you must contact Customer Service for a return goods authorization number

• Returns must be initiated within 90 days of purchase (invoice date)
• Items must be in their original undamaged, unmarked and unopened packaging with factory seals intact
• Customized products, hazmat, equipment, and other certain products are not eligible for return. Please contact us for further details.
• All return shipping charges will be paid by Dentsply Sirona. After a Returns Good Form is approved, Dentsply Sirona will provide a shipping label to use. Method of shipping will be ground
• Purchase price will be used for valuation of return amount